Skip to main content

Lessons from Kathryn:
Showing Appreciation

Yesterday Savanna brought the mail in after school and I was pleasantly surprised to find a card from Kathryn that was also from Terri (Western Regional Manager) and Kristi (C.O.O. - Chief Operating Officer) with a Starbucks gift certificate.  I've now received so many Starbucks appreciation cards from them, (for this latest round of clients I engaged as well as a previous round)  I won't be paying for my latte's for quite a while.  The folks I work with are just amazing about appreciation.  I just engaged the last round of clients on Friday and by Saturday Kathryn had this in the mail to me from Oakland, CA.  She's a lady who is SERIOUS about appreciation.

 It's not just about Starbucks cards or other things of material value.  There isn't a time Kathryn ends a call with me without saying, "Deanna, I just so appreciate all of your efforts.  Thank you so much for all that you do."

I honestly don't do the things I do just for appreciation.  I'm a junkie for a job well done.  It's usually how I get my perpetual high.  Work done with excellence just does something for me I can't describe.  But I will say that the appreciation that I receive from Kathryn goes an amazingly long way

No matter how busy I am when she calls, I never sigh when I get her phone call.   (In fact I love it when she calls!)

I don't think, "ugh...what is it now?"

I don't ever dread getting an assignment. 

Genuine appreciation goes a long way.    It makes a huge difference whether someone is volunteer or paid.  Honestly, we are compensated well at our company however they don't view remuneration as something that should suffice as our sole form of appreciation. 

Lately I have worked with a round of job seekers at a certain company and every single one of them, independently have shared the same exact story with  me.  Most of them worked over 20 years at this company with absolutely NO appreciation.  Ever.  I was shocked to hear that.  The particularly hard reality of that situation is that they are all, down to a person, extremely hard working "salt of the earth" type people, many of them near retirement, who gave their lives for the place.  And they never got anything but a paycheck.  Never a thank you, never a card or note, not to mention a gift certificate. 

I am blessed to be so appreciated.  I  knew the value of appreciation before I worked with Kathryn and have always done my best to appreciate our employees and our volunteers in the church.  Sometimes I've done better with it than other times.  At times I've gone "all out" and other times it's been more scaled back depending on what's happening in the life of the church or mine and Larry's life.  I've also served in ministry situations where I've been appreciated and others where I wasn't.   But after my experience of working with Kathryn, I'm much more mindful of just how powerful appreciation is, and I want to maximize it. 

Kathryn is a great "appreciation mentor" for me, among other qualities I'm learning from her.


Popular posts from this blog

Relevant Church doing something...

incredibly RELEVANT!

I just heard some news today that really inspired me. A church here in Tampa, Relevant Church is doing a new thing this month called the "30 Days Sex Challenge." (I've never visited the church but Pastor Trinity - our children's pastor - has visited or has met some people from this church and he was very impressed.) Realizing that this is a major element missing from some marriages (the frequency factor) their lead pastor, Paul Wirth, has issued a challenge for all the married couples to have sex for 30 days in a row. At the same time he has issued a challenge for all unmarrieds to completely abstain from sex. Of course we know the Bible says that those who are unmarried should not have sex in the first place but the point is, a lot of unmarried's aren't obeying the Lord's command to abstain and this is just one pastor's way of trying to get them to see that indeed, there is a better way! (God's way!) At the same time, many married couples are no

What Verbal Abuse is Really Like, and Why We Must Care
Guest Post: Terri von Wood

In my speaking travels, I meet the most amazing people. Some are connections that go beyond just a night or a weekend of preac hing. One day on my journey, I met Terri von Wood, and we immediately clicked and have been friends ever since.  Just a reminder that all of our guest bloggers this week are available to chat with you in the comment section here on the blog or on my facebook page where the blog is also published.   *** People who have never suffered through or witnessed abuse (including pastors) often don't know how to help women in abusive situations. Knowledge is power and it is my belief that if the church understood the prevalence of abuse, help would be made available.  First, we must acknowledge that the divorce rate is the same  in the church as in the world.  Second, we must understand that the 50% divorce rate does not include all the women who are abused but stay because they do not know what else to do or do not have anyone to turn to.  If those women we

Book giveaway starts TODAY!

Today begins a book giveaway here on the blog!  The more times you comment, the greater chance you have to win! A friend at Charisma House asked if I'd like to review some books and give some away.  What a delightful idea!  We will be giving away several books over the next few weeks.  I do need to let you know that these books have been provided to me free from the publisher in exchange for an honest review. So here's how it's gonna work...for every time a reader leaves a comment on any of this week's blog posts today through Thursday, November 3 at midnight, or on the facebook comment thread when the same post publishes there, I will enter your name in the drawing one time.  You can comment more than once a day!  You get your name entered every single time you post.  So, comment away!  Let your voice be heard!    We will draw the winner's name at midnight on Thursday and announce it Friday morning.  The book will be mailed to you..  The first book we are g