Skip to main content

The Hilton Garden Inn totally rocks!


Okay, I am not getting paid nor am I getting any kickback by saying any of the following so please don't see it as a sales pitch. This truly comes from my heart.


I am amazed by the Hilton Garden Inn Tampa North, their entire staff, and in particular, two women who work in sales -- Joyce Johnson and Sarah Garcia. I want to recommend strongly to all of my readers -- if you are ever coming to the Tampa area and need a hotel, please consider staying at this hotel if at all possible. You will not regret it, I promise! You'll love the beautiful clean rooms, the restaurant, the very comfortable lobby where you can visit with friends, the pool, the jacuzzi, and you will be impressed by the helpfulness of their staff, I guarantee it.

This is the hotel where we hold the Unstoppable Conference. Last year they were awesome to work with, and we could not have possibly had a better experience. This year I was nervous about quite a few things, not on their part, but on mine. The conference has been hit hard by the economy and many other factors. Quite honestly, no "miracle" came to turn around all of those circumstances, even as much as I prayed about it. I had a few sleepless night, and moments of fear about meeting with the sales reps to talk about final things concerning our contract.

Last week, the miracle I prayed for did indeed happen, though our conference circumstances didn't change, God worked it out in other ways. I spoke to Sarah Garcia and she and Joyce Johnson ended up being the miracle God sent! These ladies put me at ease immediately and totally worked with me in the situation to do whatever it took to make our event work. Today was my final meeting with them about all of the details for the conference and what could have been a very difficult meeting for me was absolutely one of the most pleasant afternoons I have EVER had!! Joyce, Sarah, and the Hilton are absolutely bending over backwards to do anything to accomodate us!!

I continue to stand amazed at Hilton's service, and their willingness to be flexible and make special exceptions when needed. They truly put the customer first. I am so incredibly grateful, and they will have my business in the future for anything we may need in the way of conferences and events. They are also the hotel where we put all of our guest speakers throughout the year. Without exception, all of our guest speakers have told us how much they enjoyed their stay at the Hilton Garden Inn North.

I just want to give them kudos and send any business their way that I possibly can because they have been agents of God in the way they have treated me. God still does miracles, and today he chose to do one through the them!

* This is not the "special post" I spoke of yesterday...it's coming up soon...not sure yet when I'm going to post it but hopefully the next few days when I get the courage! :-)

Comments

DaNella Auten said…
I hate teasers! You are teasing us!!!!

Love ya,
D
sorry, that was honestly not my intent...i was really wanting to post it today, and...just changed my mind. trying to only post once a day and honestly it's hard!

so many thoughts in this head of mine...
Anonymous said…
With so much sucky customer service out there, it is awesome to highlight someone who does an excellent job. My husband and I make it a point to speak to the manager when we have exceptionally good service as well as bad. If/when I ever get to Tampa, I will definitely check that place out :o).

Popular posts from this blog

What To Do First to Make a Profit

Today on Seth Godin's blog, he said:

It's tempting to decide to make a profit first, then invest in training, people, facilities, promotion, customer service and most of all, doing important work. In general, though, it goes the other way.
Yes, it does. If you are waiting to make a profit before you do these things, in my experience you're  not going to make a profit. So many organizations, ministries and churches are struggling with financial issues. I know your pain. As anyone who follows our story knows, our ministry was in a ton of debt four years ago when I came on as director.  Since that time, we've gotten out of debt and turned a profit every year.  God has done amazing things through out team, for which we give Him the glory!

I find that what Seth is saying here is absolutely true, with one disclaimer. For Christian leaders, spiritual disciplines must always be first. Before we started investing and training and all of that, seeking God for his blessing and…

I'm Just Being Transparent...

This year at the Stronger Conference, a young minister stopped me as I was walking out of the room at the conclusion of a workshop and she said, "I want to tell you something..." (I was all ears.) She said, "Do you notice how many of the speakers this weekend are saying, "Now, I'm just being transparent when I tell you..." or "I'm just keepin' it real..." I nodded yes. In fact, I mentioned that I was one of those speakers. I think I probably said a few times in both my keynote message and my workshop that I was just "keepin' it real."

After I affirmed that yes, I had noticed that -- she said, "Do you know why they have to do that? They do it...and you do it, because so many people don't keep it real. So many in leadership aren't transparent, Deanna. That's why all these people speaking here feel an urge to declare their transparency.." I let her know that usually when I say, "I'm just keeping …

Why You Should Never Hijack a Comment Thread
Social media etiquette 101

One surefire way to kill your influence in social media and wear out your welcome fast is to become involved in derailing somebody’s comment thread with your own agenda. Networking and hijacking aren’t the same thing. It’s surprising how many people don’t understand that this is a guarantee for tearing down a platform as quickly as you build it.


Passion is good, even necessary. I appreciate people's zeal for their personal core values. What is not appreciated is the attempt at a redirection of a comment thread when the comment has little or nothing to do with an original post or is twisted at best.

Social media provides ample opportunity for all of us to share what’s important to us on our own platform. Eliciting others’ responses and developing connections largely depends on our ability to communicate and compel. Some people are open to receiving private communication from others although they aren’t always able to answer personally or at length. But hijacking a comment thread no…